- Irving Independent School District
- Frequently Asked Questions
Frequently Asked Questions
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Please see below for information relevant to prospective candidates, new hires, current employees and former employees.
Application Troubleshooting
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I receive a 500 Ooops! message when trying to access my application as an internal candidate.
Please use Chrome when accessing the link below: https://irvingisd.tedk12.com/sso/Account/Login?
This error message occurs when you try to change your password. The user name and password for TalentEd will always be the same as your network username and password so you cannot change your password. It is best not to use the “remember my password option” because sometimes the old password gets stuck in memory and causes issues.
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My references did not get the email from your District. Can you resend it?
- Please confirm with your references that the email address you used was correct.
- If you need to update the email address, please log into your application to update any reference information.
- Once reference information has been updated, please contact our office so that we can send the reference survey.
- Please have your reference check their Spam/Junk folder if they do not see the reference survey in their inbox. Depending on their email settings, surveys are sometimes directed to the Spam/Junk folder.
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I used to work for the district and I am applying for a position with the district. How can I get the external application versus internal application?
Login to your internal account. Select the Profile tab at the top. Click on Account Settings, and click on “I am not a current employee” next to Account Type. Click “Yes” to change your account type.
Hiring Process
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What is the hiring process for Irving ISD?
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I have applied for a position and no one has contacted me from your department (HR).
Hiring managers review applications and contact individuals to schedule interviews. Human Resources then processes the selected applicant for hire.
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How long is the process from receiving a recommendation email from the principal until I am hired?
The length of the process can vary based on several factors including how long background reports take to be completed. Please monitor your email and complete requirements (including fingerprint appointments/providing official transcripts etc.) as expeditiously as possible.
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As a candidate, when will I receive the salary offer?
The staffing coordinator verifies that all paperwork has been processed, including background check, certifications, and any other requirements of the position. After this, a salary recommendation is processed and submitted to the Dir, Compensation, Benefits, and HRIS for approval. Approved salary is then given to the HR Director to contact the candidate with a salary offer
Internal Transfer/ Promotion
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I receive a 500 Ooops! message when trying to access my application as an internal candidate.
Please use Chrome when accessing the link below: https://irvingisd.tedk12.com/sso/Account/Login?
This error message occurs when you try to change your password. The user name and password for TalentEd will always be the same as your network username and password so you cannot change your password. It is best not to use the “remember my password option” because sometimes the old password gets stuck in memory and causes issues.
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I have been recommended for a position and I currently work at (campus). When can I get started? (employee/internal applicant)
Your official start date will be included in the offer of employment that our HR Directors will send you.
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My offer email says my start date is next week. I have been in the position since last week. (employee/internal transfer)
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My principal moved me into a different position but I have not signed the job description yet.
Employees may contact the Staffing Assistant assigned to their campus/department.
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I am a current Guest Educator and have been recommended for a position at a campus. How fast can I start?
This depends on when the last date you worked as Guest Educator and the campus needs, please contact the Guest Educator office at 972-600-5230/ aesophelp@irvingisd.net to confirm your start date.
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As a supervisor, I would like to recommend a current employee for my vacancy. Do I just submit the PAF?
A PAF may not be used for promotions. The current employee must apply for the vacancy and be recommended.
New Hires / Newly Transferred Employees
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When is my start date?
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As a new teacher, when can I get my keys and get into my classroom?
Please contact your campus Principal to confirm information about obtaining keys and classroom set up.
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As a new hire, when and where will I get an ID badge and key cards to gain access to the building?
If you work at the Administration Building, you will obtain your badge from the office of Human Resources and your keycard from the Deputy Superintendent's Office. If you are a teacher or campus based employee, you will get your badges at the campus. (Administrative Annex, Rattree, Barbara Cardwell, Reassignment Center. employees obtain their badges at the Administration Building.).
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Will my pay be backdated if I turn in my service record after I am hired?
- New hires are given a time frame in which to turn in their service record to receive back pay in the same school year.
- If the service record is not turned in by a certain date, the employee will receive salary credit for the additional years of service on the next school year. Salary is not backdated.
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As a recently recommended teacher, how do I know for sure what I am teaching?
This will be included in the offer of employment that our HR Directors send to you.
Benefits Questions
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I have additional benefits questions.
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Does my position qualify for benefits?
Please contact the Benefits Department for questions regarding benefit eligibility. 972-600-5241.
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Is Irving ISD part of the TRS Health Plan and are all plans on TRS the same for all districts?
Yes, all districts that are in the TRS Health Plan have the same benefits. However, some districts have different amounts they contribute towards the employee premium.
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Who is my contact for FMLA?
Yesica Zavala. Click here to access contact information.
Employee Wellness
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Does Irving ISD offer an employee assistance program?
Yes, Cigna Life Assistance Program (CignaLAP) is the Irving ISD employee assistance program. Their website is www.cignalap.com. They provide a variety of resources that will address several issues such as healthy lifestyles, career development, and medical care to name a few. The CignaLAP also offers employees 3 no cost counseling/therapy sessions with a counselor in your area. Call their hotline at 800-538-3543 for more information. They are on call 24/7 with a specialist ready to speak with you. This benefit is offered to all IISD employees and their households whether or not you are insured by the District.
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What kind of employee support does Irving ISD offer employees in distress?
- One way that IISD offers employees assistance is through Employee Wellness and Support Services. This program is dedicated to the mental and emotional wellness of all Irving ISD employees. EWS provides training and workshops to all District employees to help with managing stress, identifying signs of depression, and coping with anxiety, among other wellness topics.
- When an employee is experiencing a breakdown or disruption in their behavior and they cannot perform their duties or responsibilities, Employee Wellness and Support Services will provide guidance and direction to aid the employee and advocate for them as they receive support. For more information contact Jose Villasenor, Employee Wellness and Support Services Coordinator: jovillasenor@irvingisd.net | 469-781-1843 mobile.
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Where can I find more information about Employee Wellness?
Employment & Salary Verification/ Service Records/Student Loan Forgiveness
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I need to request my Irving ISD Service Record.
- If you resign after June 30, 2020 you need to request your service record.
- If you have resigned or retired from Irving ISD this year (2020) with your effective date at the end of the school year your service record will be sent to your current address on file in Employee Self-Serve. There is no need to request your service record. Service Records will be mailed to you after the district's payroll department has completed final processing for the current school year which will be in mid to late July.
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I need a Verification of Employment (VOE).
- If financial information is required, email VOE request and borrower’s signed authorization to lynnandrews@irvingisd.net.
- For a verbal verification of employment (no financial info needed), you can call Sharon Garrett 972-600-5225 or Lynn Andrews 972-600-5254.
Resignations/ Retirement
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Who do I submit my resignation to?
Submit resignations to HR@irvingisd.net and copy in your principal/supervisor. Resignations MUST INCLUDE your signature and the date of the last day you will work for the district. (example; 5/29/20 for 187 day employees working until the end of the year)
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What is the deadline for submitting a resignation without being held to my contract?
Friday, July 3rd, 2020
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If I am a teacher resigning at the end of the school year, will I still get paid over the summer?
If you are a 10 month employee and you work until the last day of your contract, you will receive your usual June, July and August paychecks, and your benefits will continue through the end of August.
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What if I am retiring from TRS?
- Submit a “resigning to retire” letter to HR@irvingisd.net and copy in your principal/supervisor. Resignations MUST INCLUDE your signature and the date of the last day you will work for the district. (example; 5/29/20 for 187 day employees working until the end of the year),
- TRS7 forms need to be submitted to the payroll department. Do NOT complete the TRS7 form. Payroll will do that for you after your final IISD paycheck.
Tax Information
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How can I change my withholdings?
- Employees may use the Employee Self-Services to edit their tax withholdings (W-4 Form)
- Employees also have the option to complete a paper W-4 Form. Contact the Payroll Department for more information.
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I did not receive my W2 form, how can I request a new one?
Please contact Payroll department. Please click here to access the Business Office Contacts Page.
Summer School
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Are we having summer school?
Contact Ruth Cope/Curtis Mauricio to learn which summer school programs are being offered in 2020.
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Who do I contact about summer school?
Contact Ruth Cope/Curtis Mauricio to learn which summer school programs are being offered in 2020.