Technical Services

Student Devices

Irving ISD continuous commitment to educational excellence has led to the 1:1 Technology integration. Students in grades Pre-K through 12 grade now receive a student-issued device.

This Irving ISD-owned device will provide additional support for our students and Teachers. Students can access multiple digital learning tools through Classlink, complete innovative tasks, and assignments. The district hopes to emphasize collaboration, critical thinking, and good citizenship.

Parents and students are welcomed to reach out to your campus for any questions regarding these devices.

Equipment

Our students will receive a device according to their grade level:

Grade	Device
Pre-K	iPad
K - 5th	2-1 Chromebooks
7th - 9th	VILS iPad
10th - 12th	2-1 Chromebooks

Damage

Any Irving ISD student device that is not working properly or is damaged must be reported immediately via email to Techsupport@irvingisd.net. When you send your email, please add a brief but detailed explanation of the damage. Once you send your email, your Campus Technician will contact you within the next 48 hours.

All repairs need to be performed by Campus Technicians. Irving ISD student devices cannot be repaired by a 3rd party vendor or any other unauthorized individual.

Keep your device cases installed at all times.
Charge your device every night in a common area of your home (living room or Kitchen). Use only the charger and cable provided.
Do not leave anything on your keyboard when closing the lid your device screen is fragile.
Keep your device away from food or drinks.
Keep your device away from extreme temperatures, such as outdoors or in a car.
Remember to keep your password to yourself, never share it with anyone.
Do not leave your device unsupervised.
Do not loan your device.