FAQs

Q: What are hours of operation?

Monday through Friday until 6:30 p.m. The YMCA follows the Irving ISD school calendar. Early dismissal days are included free of charge.

Q: Is there a minimum enrollment for the program?  

23 students are needed in order for the program to run at each school site. YMCA reserves the right to close any site that does not meet the enrollment requirement. 

Q: How is payment accepted?

When registering online, parents will be asked to provide a debit/credit card to put on file for payment. This card will be automatically drafted every Wednesday to cover the upcoming week. For payment questions, please contact the YMCA of Metropolitan Dallas.

Q: Can I submit registration and/or payment to my child's school?

No, campus staff will not accept payment for the program. Please register online at www.ymcadallas.org/afterschool. No paper forms are available at the front office.

Q: Why is the $50 registration fee showing up in my shopping cart?

If registering before November 1, the fee will be waived on the back end once you check-out.

Q: Why did I not receive an email confirmation?

Once submitted, an order confirmation should immediately appear on your screen. It may take up to 24 hours for a confirmation email to be generated through the Y's online system.

Q: My student was previously bused to Johnston Elementary to attend the after-school program at that campus. Will this continue?

No, students from Brandenburg and Farine who attended the program at Johnston will now stay at their home campus. NOTE: the list of school sites will be updated on Wednesday, August 28, to include Farine which is currently not listed as an option.

Q: What grade levels are eligible?

The program is for students in grades K-5. Those enrolled in Brandenburg's tuition-based PreK after-school program will continue.

For additional questions, please contact Erin Yacho, Irving ISD Coordinator of Parent & Family Engagement, at eyacho@irvingisd.net.