If you have problems using VPN please make sure you read the following.

• New devices require a new enrollment in DUO security.
• Multiple devices can be registered for a user in DUO Security.
• Accounts locked due to login errors will automatically be unlocked after 90 minutes.
• Duo Multi-factor authentication must be approved prior to each connection to the VPN.
• Cisco Any connect is no longer supported and you will not be able to access the VPN using this software.
• Please submit a work order to Technology for assistance with VPN issues that are not covered in this section