VPN Access
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What is VPN Access?
VPN or Virtual Private Network extends the district's network across a public network (the Internet) in a secure manner. This enables users to send and receive data as if their device were directly connected to the district’s network. This allows any of our applications that you are only allowed to access at work (i.e. eSchoolPlus/MUNIS), anywhere with Internet available.
Who has VPN Access?
Principals, Assistant Principals, Counselors, and Directors and above are automatically authorized to have VPN Access if they wish. Anyone else must submit a request with supervisor approval to be granted VPN Access. Everyone must submit a request for VPN access regardless if they are automatically authorized or not.
When does VPN Access expire?
Your VPN access will expire on July 31 st every year. All access past July 31 must be granted by submitting a new VPN Remote Access Request. This practice has been implemented according to best practices for network security.
VPN Set Up
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Step 1: VPN Access Request Process
To request VPN Access, you must comply with the following Remote Access Terms of Use at all times and submit a request using the following link.
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Step 2: Enable Multi-Factor Authentication (Duo Security)
Once your request is granted, you will receive an email notification from Duo Security that will instruct you on the process of registering your mobile device as a second method of authentication. Most should be able to follow the prompts in the email to set up your device. For detailed instructions use the following link.
Note: You must complete the Duo Security Enrollment prior to attempting to install the VPN Client.
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Step 3: Setup the VPN Client (GlobalProtect)
Once you have been granted VPN access and have set up your multi-factor authentication you can use the following guide to install and use VPN via GlobalProtect.
Note: The GlobalProtect software cannot be downloaded while on the district network. Please connect to another network (i.e. personal hotspot or your home network) to complete the installation.
Troubleshooting
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If you have problems using VPN please make sure you read the following.
- New devices require a new enrollment in DUO security.
- Multiple devices can be registered for a user in DUO Security.
- Accounts locked due to login errors will automatically be unlocked after 90 minutes.
- Duo Multi-factor authentication must be approved prior to each connection to the VPN.
- Cisco Any connect is no longer supported and you will not be able to access the VPN using this software.
- Please submit a work order to Technology for assistance with VPN issues that are not covered in this section
Remote Access Terms of Use
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Any user found to have violated the terms of use may be subject to loss of privileges or services and other disciplinary action.
- It is the responsibility of all Irving ISD employees and authorized third parties with remote access privileges to ensure that unauthorized users are not allowed access to internal District networks and associated content.
- All individuals and machines, including district-owned and personal equipment, are a de facto extension of Irving ISD’s network, and as such are subject to the district's Acceptable Use Policy.
- All computers connected to Irving ISD's internal network via remote access or any other technology must use a properly configured, up-to-date operating system and anti-virus software.
- Redistribution of the Irving ISD remote access installers or associated installation information is prohibited.
- All network activity during a remote access session is subject to Irving ISD policies.
- All users of the Irving ISD remote access services shall only utilize resources for which they have been granted permission and rights to use.
